GPS continues to gain market share after acquisition by RCI
Here at Alliance, we continue to invest in our popular group hotel booking platform, Group Productivity Solution (GPS). As a result of this investment, we are proud to announce four new feature enhancements. These new features help not only our current clients but also prospective clients. We continuously strive to impact many other industries that require large group housing management with GPS.
“We are proud of the efficiencies we have created in the group space,” said Alliance President Peter Strack. “As we leverage our new relationship with RCI and Wyndham Destinations to continue to invest in Group Productivity Solution, we look forward to bolstering our competitive edge in the travel technology marketplace.”
Event attendees enter their reservation modification requests through a form that they can access through the hotel booking engine or their confirmation voucher email. The form submits the request directly to the hotel, bypassing the event administrator. The hotel responds to the request through the email notification, and this updates the reservation in GPS. The guest receives a notification of acceptance or rejection. While the event administrator does not play a role in this transaction, they can see the status of the reservation in GPS in real-time.
This new feature allows event attendees to add themselves to a waitlist for a specific property when the contracted block is completely sold out. The waitlist can be capped to a certain number of guests, and the priority in which guests appear on that waitlist can be changed by the event admin.
When a room at the property becomes available the event administrator can either set GPS to email guests on the waitlist one at a time, or the event administrator can pick and choose who to offer the available inventory to.
Custom Cancellation Policy
An event administrator can set their own cancellation policy over and above a hotel’s cancellation policy. The cancellation policy text, penalty, and penalty start date can be customized by an event administrator at the event level or at the property level.
GPS now allows event administrators to set aside room types that are not distributed on the public event hotel booking engine. Private inventory can be set aside for various reasons, such as special room types for VIP attendees, or cheaper rooms for event staff.
We are excited to be an exhibitor in the upcoming Teams Conference 2019. If you have more questions about our new features for GPS or would like to meet the Alliance team, come see us at booth #126.
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